Rey Pacanza

How AI can change the game in workforce management

Artificial intelligence and machine learning is increasingly moving up the value chain as organisations see its potential to support in workforce planning and management. As organisations increasingly look to automation to replace manual effort with more efficient processes driven by artificial intelligence, they are also looking at how to better harness AI to improve how […]
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The Challenges of Real-Time Data in WFM

Data has a huge role to play in identifying the challenges and opportunities in workforce management. There’s little doubt that in today’s rapidly changing business landscape, organisations can respond by making better use of real-time data to action more informed workforce and business decisions. However despite this, the fact remains that the majority of organisations, […]
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Designing agility into business workforce management

The way our people work is changing and while they may technically still be siloed into teams and divisions, there is a shift to cross-functional teams and agile ways of work. Modelling the impacts to the bottom line is helping organisations to design agility into their workforce planning. Amid today’s highly disrupted business landscape, organisations […]
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